Refund policy

Made-to-Order Items

Because every item at Retro Outpost is made to order specifically for you, we're unable to accept returns or exchanges for reasons such as incorrect size selection, change of mind, or personal preference. We encourage you to review our sizing charts carefully before placing your order.

Defects, Misprints, or Errors

If you receive an item that arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 7 days of delivery at csretrooutpost@gmail.com with your order number and a photo of the issue. We'll make it right with a replacement or refund, no hassle.

Order Cancellations

Because production begins shortly after an order is placed, cancellation requests must be made within 1 hour of purchase. Once production has started, we're unable to cancel or modify the order. 

Questions?

We want you to love your Retro Outpost piece. If something isn't right, reach out to us at csretrooutpost@gmail.com and we'll work with you to find a solution.